Client Release Notes

Sometimes, there may be Client releases where no build information is provided. This typically occurs when the released Client undergoes modifications in anticipation of forthcoming feature releases, enhancements, or updates.

  • An issue when migrating printers using the migration tool that contained special characters, specifically the ":" causing it to not remove the existing printer on the client has been resolved. - PI - 51052

  • An issue where the Windows Client sent print job info with a blank user when checking quota was resolved. - PI-50558

  • An issue causing the change not to be recognized when changing between uppercase/lowercase letters in the SNMP community name on the Port tab of a printer object has been resolved. - PI-47932

  • No features or other applicable updates have been reported for this build.

  • No features or other applicable updates have been reported for this build.

  • No features or other applicable updates have been reported for this build.

  • Includes new client security patch.

  • An issue with Quota Management causing an LDAP user to not be identified correctly when IdP was disabled has been resolved. This was allowing end-users to print to a secure printer when they were over their set quota. - PI-42942

  • No features or other applicable updates have been reported for this build.

  • An issue when performing a migration that was causing print mappings to not convert printers to Direct-IP has been resolved. - PI-43675

  • An issue that was causing some customers to experience extreme increases in traffic during off hours, and would sometimes cause users to receive an error message about the client service being unavailable when they try to install a printer from the self-service portal has been resolved. - PI-47379

  • An issue where non lower case home urls were causing off network jobs to fail with a 400 message has been resolved. - PI-47505

  • An issue when updating the service manager that caused it to stop functioning, which then caused all services to stop, has been resolved. - PI-47191

  • An issue when using Off-Network Printing with Direct IP Primary set, causing printing to a pull printer to time out and cause a delay has been resolved. - PI-46573

  • Corrected an issue that was allowing end-users to print to a secure printer when they were over their set quota. - PI-42942

  • Corrected an issue with Off-Network Printing IdP authentication that was causing the print job to never reach the Internal Routing Service. - PI-46715

  • Corrected an issue that was causing the client override "UseHostnameAsAssetId" to cause check-ins to fail. - PI-46722

  • An issue causing the IDP authentication app to not update correctly causing IDP logins to fail has been resolved. - PI-46048

  • Added improvements for the clients ability to remember/restore end-user default printers in non-persistent virtualized environments. - PI-46167

  • No features or other applicable updates have been reported for this build.

  • Minor update to custom actions in MSI installer. PI-46396

  • An issue causing document page counts to be multiplied by two, causing inaccurate total page counts has been resolved. - PI-43972

  • No features or other applicable updates have been reported for this build.

  • Minor security fixes.

  • Corrected an issue where IDP information was not associated with print stats from held/released print jobs.

  • Corrected a label where windows 11 machines would show as windows 10 in the logs.

  • No features or other applicable updates have been reported for this build.
  • Addressed a security issue for the Windows client.
  • An issue when logging into an IdP using a username containing an apostrophe causing the login to fail has been resolved. - PI-44304
  • An issue when using Off-Network Printing with a self-hosted gateway causing print jobs to fail has been resolved. - PI-43523
  • An issue when using ONP printing to a pull printer without having a release printer installed causing the print job to fail has been resolved. - PI-44448
  • An issue when using Printer names with the "&" character causing issues with refreshing configurations and profile changes has been resolved. - PI-37851
  • An issue when using printer names with special character "é" causing the printer to not install has been resolved. - PI-42034
  • An issue with the automatic client update not working when item level targeting is applied has been resolved. - PI-41825
  • No features or other applicable updates have been reported for this build.

  • An issue for some users in some environments, that they would appear to successfully log in to the client with IDP, but it would not show that they are logged in has been resolved. - PI-44946

  • An issue causing the client to lose authentication when switching between home URLs has been resolved. - PI-44156

  • An issue when using a virtual environment, causing the Windows client to not check in causing end-users to be unable to install printers has been resolved. - PI-43420

  • No features or other applicable updates have been reported for this build.

  • Corrected an issue where occasionally a remote session into a VM will report the incorrect IP address for the end-point connection.. - PI-28416

  • Corrected an issue that was caused if the Client was installed using a command prompt but choosing not to also install the extension. If later deciding to manually install the extension, the extension was not working properly. - PI-43690

  • Corrected an issue where sometimes clients would require reauthorization after visiting the self-service portal.

    For existing workstations experiencing this issue, you will need to clear the 'classes' registry key and reauthorize the client. This can be done by uninstalling the client and reinstalling with an auth code on the command line, or manually typing in an auth code when prompted. - PI-42687

  • Added a client override to handle a specific condition where Chromebooks are connecting to a Windows server (RDS or VDI) that allows the 'hostname' detected in the virtual session to be treated as an AssetID or a Serial number or both. This override will assist with deployments. - PI-41633
  • Corrected an issue where a performance mechanism was incorrectly reducing the responsiveness of release messages. - PI-43285
  • Corrected an issue where the PJ monitor thread was being stopped and started repeatedly. - PI-28046
  • A change was made on how the Windows client checks for Quota Management settings.
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • Resolved an issue causing secure release to fail on some HP model specific drivers.- PI-41048
  • Updates were made to give the ability to turn off automatic browser extension installation when updating/installing the client. Information on parameters to control this can be found on the Install Client on Windows documentation. - PI-36841
  • Several updates were made to resolve issues when running in RDS mode. - PI-40969
    • Resolved an issue with being unable to create printers or set default printers in RDS mode.
    • Resolved an issue when a service client was running on an RDS server, it would attempt to run a Service Client in every session.
  • Corrected several minor performance issues.
  • No features or other applicable updates have been reported up to this build.
  • An issue causing the need to reinstall an authorization code at random has been resolved. - PI-39384
  • When in RDS mode, an issue causing the SNMP monitor process to start in each user session has been resolved. - PI-40726
  • A request to remove the "Refreshing Client" message when a client refresh occurs has been completed. - PI-39388
  • No features or other applicable updates have been reported up to this build.
  • A security vulnerability found in the client has been addressed. More information is found in the PrinterLogicSecurity Bulletin.
  • An issue causing the service manager to not start when installing a fresh client has been resolved. - PI-39002
  • An issue causing printers to be removed from Self-service Portal when a login to the Admin Console is performed on the same browser session has been resolved. - PI-18993
  • An issue causing a prompt to reinstall the edge extension when launching a published app in Citrix TS session has been resolved. - PI-36973
  • An issue causing the desktop client login screen to open in two browser windows has been resolved. - PI-34725
  • An issue causing a buildup of npPrinterInstallerClientPlugin32.exe processes has been resolved. - PI-38371
  • An issue when in a Citrix environment in RDS mode to identify held print jobs as the domain user attribute instead of the IdP user attribute has been resolved. - PI-36944
  • An issue when using Citrix in RDS mode causing printers from previous sessions to still be visible when previously removed has been resolved. - PI-36436
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • An issue causing stress to the web server when a large number of clients come online at once has been resolved.
  • Added ability to deploy printers based on MAC address of thin clients in VDI environment.
  • An issue causing RDS mode to not be reinforced has been resolved. - PI-36436
  • Udates to assist with PIV/CAC users were implemented.
  • An issue causing the Edge extension to not work after an update to a new client has been resolved. - PI-32790
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • An issue causing the portal pages to not load when using IE 11 has been resolved. - PI-31743
  • In issue causing an error when upgrading the client has been resolved. - PI-31021
  • An error causing the wrong address to be returned from the registry has been resolved. - PI-30213
  • An issue causing secure release print jobs with Chinese characters in the title to not release has been resolved. - PI-30213
  • An option has been added in the Admin Console to remove the "Add Printer" option that end users can see in the Chrome OS Client options.
  • An issue causing the IP address of the Chromebook to be displayed in the authorized device list instead of the device name has bee resolved. - PI-18553
  • An issue when printing to Konica Minolta 4000 series printers causing print jobs to be unintelligible has been resolved. - PI-37191.
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • Security updates made.
  • An issue allowing users to circumvent web filtering has been resolved. - PI-35428
  • An issue causing some Canon print jobs to fail has been resolved. - PI-35086
  • No features or other applicable updates have been reported up to this build.
  • An issue causing held print jobs to not be deleted from the print queue when a delete was performed has been resolved. - PI-33543
  • An issue causing held print jobs to not be deleted after a set threshold has been resolved. - PI-32029
  • An issue causing the Chrome OS Client Extension to log the user out requiring several logins per day has been resolved. - PI-32134
  • Addressed and resolved issues identified in client release 25.1.0.640 where Tcl/Tk library files changed.
  • An issue when trying to print to a printer assigned via LPD, causing the print job to never print but show as a successful print job in PrinterLogic, has been resolved. - PI-48103
  • Support for Arc as a default browser has been added.
  • An issue when using Mac Client 25.1.0.635, and signing into the Self-Service Portal using IdP credentials resulting in an error of "Could not get security info. See log for details" has been resolved. - PI-49771
  • An issue causing the Igel OS to not pass login information to the PrinterLogic Client has been resolved. - PI-49716
  • An issue where the wrong port was being used, causing issues with LDP printers when using Quota Management has been resolved. - PI-48103
  • A feature was added to allow users to set default printer. - PI-29409
  • An issue causing Mac workstations to not show on the Workstations Report has been resolved. - PI-46264
  • An issue to avoid removing deployed printers when the IdP server is unreachable or in a bad state has been resolved. - PI-39385
  • Fixed an issue causing the Mac Client to not install correctly resulting in inability to install printers. - PI-48092
  • Fixed an issue causing a printer assigned via LPD to not print as expected. - PI-48103
  • Work completed in preparation for future Red Hat 8 support.
  • Fixes several issues causing printers not consistently to be updated correctly. - PI-47503

  • An enhancement has been made to accurately account for print jobs within the Output Management system.

  • An issue causing Off-Network Printing to not function as designed in client 25.1.0.625 has been resolved with this new client.

  • An issue with the Mac client (25.1.0.620-25.1.0.626) where Pull Printing was not functioning has been resolved in this client version. - PI-46566

  • A change has been made to change the default location for the service client's token.json file. The new file location will be:

    /opt/PrinterInstallerClient/service_client/config/PrinterLogicServiceManager/token.json

  • An update was made to fix the issue when right clicking on the icon in the top menu bar, causing the Login with IdP option to not be displayed. - PI-46551

  • Addition of Off-Network Printing Asymmetric Encryption ability.
  • An issue with Google OIDC not auto-renewing resulting in the end-user being logged out has been resolved. - PI-42790
  • Addressed a security issue for the Mac client.
  • An issue when logging in with a username containing an apostrophe causing the system tray icon to not be displayed has been resolved. - PI-44304
  • An issue when using Google OIDC causing a user to get logged out after a set time, and the system cannot auto-renew the login has been resolved. - PI-42790
  • An issue when logging into an IdP using a username containing an apostrophe causing the login to fail has been resolved. - PI-44304
  • Updates in this build are primarily for the PrinterLogic Virtual Appliance (VA). For PrinterLogic SaaS there are no features or applicable updates in this build.
  • An issue causing end users to be unable to change their default printer has been resolved. - PI-44705
  • Support for macOS 13 (Ventura)
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • An issue causing you to be unable to print to an Off-Network enabled pull printer from a Mac has been resolved. - PI-32709
  • An issue causing the desktop client login screen to open in two browser windows has been resolved. - PI-34725
  • No features or other applicable updates have been reported up to this build.
  • Update was implemented to assist with disabling client releases.
  • An issue causing the default browser to not be respected when accessing PrinterLogic feature from the menu bar has been resolved. - PI-34032
  • An issue causing printers deployed to IdP users not being installed has been resolved. - PI-35308
  • Security fixes applied.
  • An issue causing some HP drivers to fail when being installed on a different Mac computer has been resolved. - PI-33279
  • No features or other applicable updates have been reported up to this build.
  • An issue causing Mac Client .540 to not function when using Monterey has been resolved. - PI-31745
  • An issue causing the PrinterLogic interface to not launch when performing an action such as installing a printer or refreshing has been resolved. - PI-31524
  • An issue causing the Mac client to not find the cffi so when building has been resolved. - PI-31411
  • An issue causing the Safari browser to open even though Chrome is set as the default browser has been resolved. - PI-30761
  • An issue causing an error when trying to open the Self-service Portal when using Safari 15 using Monterey has been resolved. - PI-29965
  • An issue causing print jobs to be held and not released to Xerox and Canon printers has been resolved. - PI-29074
  • An issue when attempting to login with an IdP, login was not successful has been resolved. - PI-27909
  • An issue when printing from a device not configured with Active Directory or a FQDN, machine name was not shown in reports is resolved. - PI-29755
  • An issue when using Mac Client 25.1.0.635, and signing into the Self-Service Portal using IdP credentials resulting in an error of "Could not get security info. See log for details" has been resolved. - PI-49771
  • An issue causing the Igel OS to not pass login information to the PrinterLogic Client has been resolved. - PI-49716
  • An issue where the wrong port was being used, causing issues with LDP printers when using Quota Management has been resolved. - PI-48103
  • A feature was added to allow users to set default printer. - PI-29409
  • An issue causing Mac workstations to not show on the Workstations Report has been resolved. - PI-46264
  • An issue to avoid removing deployed printers when the IdP server is unreachable or in a bad state has been resolved. - PI-39385
  • Fixed an issue causing the Client to not install correctly resulting in inability to install printers. - PI-48092
  • Fixed an issue causing a printer assigned via LPD to not print as expected. - PI-48103
  • Work completed in preparation for future Red Hat 8 support.
  • Fixes several issues causing printers not consistently to be updated correctly. - PI-47503

  • An enhancement has been made to accurately account for print jobs within the Output Management system.

  • An issue causing Off-Network Printing to not function as designed in client 25.1.0.625 has been resolved with this new client.

  • A change has been made to change the default location for the service client's token.json file. The new file location will be:

    /opt/PrinterInstallerClient/service_client/config/PrinterLogicServiceManager/token.json

  • An update was made to fix the issue when right clicking on the icon in the top menu bar, causing the Login with IdP option to not be displayed. - PI-46551
  • Addition of Off-Network Printing Asymmetric Encryption ability.
  • An issue with Google OIDC not auto-renewing resulting in the end-user being logged out has been resolved. - PI-42790
  • Addressed a security issue for the Linux client.
  • Updates in this build are primarily for the Mac OS. For Linux there are no features or applicable updates in this build.
  • An issue when using Google OIDC causing a user to get logged out after a set time, and the system cannot auto-renew the login has been resolved. - PI-42790
  • An issue when logging into an IdP using a username containing an apostrophe causing the login to fail has been resolved. - PI-44304
  • Updates in this build are primarily for the PrinterLogic Virtual Appliance (VA). For PrinterLogic SaaS there are no features or applicable updates in this build.
  • An issue causing end users to be unable to change their default printer has been resolved. - PI-44705
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • Update was implemented to assist with disabling client releases.
  • An issue causing Ubuntu client menu to not update and show IdP users logged in has been resolved. - PI-26485
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • The inability to login with an IdP using the client has been resolved. - PI-27909Addressed a security issue for the Linux client.
  • An issue when using Mac Client 25.1.0.635, and signing into the Self-Service Portal using IdP credentials resulting in an error of "Could not get security info. See log for details" has been resolved. - PI-49771
  • An issue causing the Igel OS to not pass login information to the PrinterLogic Client has been resolved. - PI-49716
  • An issue where the wrong port was being used, causing issues with LDP printers when using Quota Management has been resolved. - PI-48103
  • A feature was added to allow users to set default printer. - PI-29409
  • An issue causing Mac workstations to not show on the Workstations Report has been resolved. - PI-46264
  • An issue to avoid removing deployed printers when the IdP server is unreachable or in a bad state has been resolved. - PI-39385
  • Fixed an issue causing the Client to not install correctly resulting in inability to install printers. - PI-48092
  • Fixed an issue causing a printer assigned via LPD to not print as expected. - PI-48103
  • Work completed in preparation for future Red Hat 8 support.
  • Fixed an issue causing the Client to not install correctly resulting in inability to install printers. - PI-48092
  • Fixed an issue causing a printer assigned via LPD to not print as expected. - PI-48103
  • Work completed in preparation for future Red Hat 8 support.
  • Fixes several issues causing printers not consistently to be updated correctly. - PI-47503

  • An enhancement has been made to accurately account for print jobs within the Output Management system.

  • An issue causing Off-Network Printing to not function as designed in client 25.1.0.625 has been resolved with this new client.

  • A change has been made to change the default location for the service client's token.json file. The new file location will be:

    /opt/PrinterInstallerClient/service_client/config/PrinterLogicServiceManager/token.json

  • An update was made to fix the issue when right clicking on the icon in the top menu bar, causing the Login with IdP option to not be displayed. - PI-46551
  • Addition of Off-Network Printing Asymmetric Encryption ability.
  • An issue with Google OIDC not auto-renewing resulting in the end-user being logged out has been resolved. - PI-42790
  • Addressed a security issue for the Linux client.
  • Updates in this build are primarily for the Mac OS. For Red Hat Linux there are no features or applicable updates in this build.
  • An issue when using Google OIDC causing a user to get logged out after a set time, and the system cannot auto-renew the login has been resolved. - PI-42790
  • An issue when logging into an IdP using a username containing an apostrophe causing the login to fail has been resolved. - PI-44304
  • Updates in this build are primarily for the PrinterLogic Virtual Appliance (VA). For PrinterLogic SaaS there are no features or applicable updates in this build.
  • An issue causing end users to be unable to change their default printer has been resolved. - PI-44705
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • No features or other applicable updates have been reported up to this build.
  • The inability to login with an IdP using the client has been resolved. - PI-27909